Frequently Asked Questions about Rimshot

Why is Rimshot now free?

Two reasons:

  1. Rimshot uses a "backdoor" to talk to Internet Explorer. As people become more security conscious and install various protection utilities, Rimshot is sometimes unable to do it's job. It just didn't seem right to continue charging for an application that will work less often as time passes. Rimshot still seems to works in 95% of cases.
  2. Rimshot didn't generate a lot of revenue, but it sure generated a lot of support (see point 1). We will continue to answer questions about Rimshot, but it's development is basically on hold.

For anybody who purchased Rimshot before it became free: Sorry, we spent it.

Can I upgrade to the free version if I'm running a paid-for version?

Yes. The newest version of Rimshot simply has the registration-check removed. Just download the new install and run it. It will replace your existing Rimshot. You will not loose any features.

Why does Rimshot only work with Internet Explorer?

Internet Explorer is a popular and reliable web browser. By integrating with only a single browser, we can ensure that Rimshot is much more robust and accurate. Also, on the more technical side, Internet Explorer is designed to allow easy integration by third-party tools, such as Rimshot.

I'm visiting a web page for the first time. Rimshot fills in all of the text boxes, but some of them contain the wrong values. Why?

When you visit a web page for the first time, Rimshot makes a best guess as to what each text box should be set to based on values that you typed in while visiting other web pages. Different web pages may use the same identifiers for a text box, but actually want different information. Rimshot won't know this. However, once you correct the text, Rimshot will remember it every time you return to that web page afterward.

Why doesn't Rimshot remember passwords?

This is for your protection. Currently, Rimshot does not support a security model needed to properly store secure information. Internet Explorer has this feature already built in, and so we recommend that you use it to remember passwords, if needed.

Is Rimshot considered auto entry?

Rimshot is "rapid entry" instead of auto entry. Basically, it's your job to browse to the web page (although, Rimshot can help you with this by storing shortcuts). Then Rimshot will fill in all of the fields. Then it's also your job to click "submit."

Rimshot mimics your typing for you. When Internet Explorer "POSTS" it's data to a web server, it sends along no indication that the fields on the web page were filled in by anything other than you.

How can I know that Rimshot isn't revealing itself to the web sites I visit?

We've done our own testing using another company's HTTP packet sniffer (www.effetech.com). This tool basically monitors all communication between your computer and the web server that you're connected to. Internet Explorer sends no information at all concerning the presence of Rimshot.

How can I re-assign the URL of a shortcut?

Once a shortcut has been created, it's easy to set its URL to be something different. Simply browse to the new web page. Then highlight the entire URL in the Address Bar of the browser. Next, right-click the entry to be changed in Rimshot's shortcut list. Selected Edit. Delete the URL in the edit form and paste the new one in.

Rimshot will not remember field values when I return to a web page.

If you come across a web page that Rimshot refuses to auto-fill, there could be several reasons for this:

  • The web page has increased security settings. Increased security will block Rimshot's access to the web page.
  • The web page is built using a technology other than HTML. Some sites utilize other interfaces, such as Flash. Rimshot cannot work with these sites.
  • The web page is built using multiple layers of frame pages. Normally, Rimshot should handle this, but in some instances it will not.
  • The web page has built in scripting to thwart Rimshot's autofill. This would have been designed purposefully by the site's creators. Sometimes on web pages such as this, clicking a non-active part of the page (the background) four times quickly will cause Rimshot to re-try its autofill.

If you come across web pages that will not autofill, we would like to know about them. In some cases, we can improve Rimshot to handle such pages.

I have a question that wasn't answered here.

Email us at Rimshot@liverworks.com. We'll be glad to answer any questions.

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last updated: 10/11/2003 12:21 PM